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Operating a massage studio in London involves managing more than just treatment rooms. Elements such as entrances, doors, lighting, heating, flooring, locks, and building systems all contribute to a safe, calm, and professional environment.

At Asiatic Thai Massage, with studios at 93 and 262 Upper Street, we value both the internal experience and the physical environment. A calm treatment room requires more than decoration; it relies on secure doors, reliable electrics, good airflow, quality finishes, and skilled maintenance.

For complex building needs, emergency repairs, and ongoing support, we require more than a decorator. We need a practical, responsive team with expertise in hospitality, wellness, and commercial spaces.

At Asiatic, Rellish UK has been one of our trusted partners.

The Entrance Door

Emergency response: why speed matters after a break-in

A business’s resilience is most evident during unexpected events.

On 31 March 2026, our team arrived to open Asiatic Highbury at 262 Upper Street and discovered damage to the entrance and internal doors. The main entrance had been forced, the heavy wooden frame was damaged, and the magnetic lock system was no longer working properly.

I recall the FaceTime call clearly. Our staff were shaken, and the space felt vulnerable. In hospitality and wellness businesses, the entrance is more than a door; it is the first line of defence for the team, guests, and treatment environment.

Inside, the damage was more technical, affecting our custom pocket doors. These sliding doors allow us to convert individual spaces into larger rooms for couples’ massage treatments. The damaged internal mechanisms disrupted the room’s functionality.

After contacting the police, we also contacted Kevin at Rellish UK.

For a wellness studio, minimising downtime is essential. Operations cannot resume until the entrance is secure, doors function properly, and the building feels safe.

Kevin and his team responded promptly, secured the site, and began repairs immediately. Their efficiency and practical approach made a challenging situation more manageable.

Who are Rellish UK?

Rellish UK is a commercial fit-out, refurbishment and facilities management contractor based in London.

They provide practical building solutions, including refurbishment, planned maintenance, emergency repairs, and specialist commercial work.

At Asiatic, we have engaged their services at both our Highbury and Islington locations. They have assisted us with repairs, building improvements, mechanical and electrical work, compliance support, and fit-out needs.

They are SafeContractor-accredited and fully insured, which gives peace of mind in a busy retail and hospitality setting.

For a massage studio, these factors are essential. Our spaces must be calm and inviting, as well as safe, compliant, and operational every day.

A skilled and practical team

When designing our Asiatic treatment spaces, we aimed for a distinctive look rather than a generic spa appearance.

We sought calm, practical, and thoughtfully designed studios that support effective treatments. A massage boutique must feel peaceful while functioning efficiently behind the scenes.

Rellish provided practical solutions throughout various stages of the build and maintenance process.

A Technical Case Study: The Asiatic Fit-Out

When we built our Ateliers, we didn’t want the usual spa look. We wanted a clean, minimalist workshop. Rellish gave us a complete solution that included:

1. Specialist Finishes & Non-Toxic Environments

Our aesthetic is achieved through a layered approach. Structural preparation and groundwork were completed, and the signature limewash finish in our reception and main corridors was applied by Aina, an artisan who understands how light subtly moves across breathable textures.

Inside the therapy rooms, air quality matters. Guests spend time breathing deeply and resting in enclosed spaces, so harsh finishes are not suitable. Rellish used low-toxicity paints from Little Greene in the treatment rooms, creating a calmer, more comfortable environment for both guests and therapists.

For us, paint and finish are more than design details; they influence the room’s atmosphere, air quality, and guest comfort.

2. Mechanical & Electrical support

A calm studio relies on dependable systems.

Rellish supported mechanical and electrical work, including heating, cooling, electrical wiring, and lighting. In a treatment environment, these systems must work quietly and consistently.

Air conditioning, heating, and ambient lighting all impact the guest experience. An uncomfortable or noisy environment can disrupt treatments before they begin.

Rellish also helped with compliance-related tasks and landlord certificates, supporting the practical responsibilities of operating commercial wellness spaces in London.

3. Custom Joinery: The Pocket Doors

The sliding pocket doors at Asiatic Highbury are an important part of the studio’s design.

They enable flexible room use, such as accommodating couples’ massage services that require two treatment beds in a larger space. This design is practical but demands careful planning and workmanship.

Rellish built and maintained these systems, so their familiarity allowed for efficient repairs when the internal mechanisms were damaged.

This is an advantage of working with a team that thoroughly understands the building.

The “One-Stop Shop” for Landlords and Hospitality

Rellish stands out by supporting both planned maintenance and complex refurbishment projects.

For landlords, agents, restaurants, shops, wellness studios, and hospitality businesses in London, this practical support is highly valuable.

Their services can include:

End-of-tenancy refreshes
Fast-track painting, repairs, flooring, and cleaning services to minimise vacancy periods between tenants.

Plumbing and drainage
Prompt response to issues that could disrupt business operations.

Mechanical and electrical support
Lighting, heating, cooling, wiring, and other essential systems work for commercial spaces.

Passive fire protection
Fire door installation, fire-stopping, and compartmentation surveys are provided by Rellish Fire Services. This is a critical area for commercial properties and landlords in London.

Commercial fit-out and refurbishment
Support for businesses requiring spaces that are practical, attractive, and ready for daily operations.

Why We Recommend Kevin and the Rellish Team

Kevin is a respected figure in the London trade industry: professional, energetic, and solutions-focused.

At Asiatic, we value professionals who respect the spaces they work in. A massage studio is more than a furnished room; it is a place where guests feel safe, calm, and well cared for.

This is why communication, timing, cleanliness, and respect for both team and guests are essential.

Kevin and Shaun at Rellish understood this. They did more than repair a damaged building; they helped us restore confidence in the space after a challenging incident.

Such support leaves a lasting impression.

Sectors Rellish Supports:

Rellish works across several sectors, including:

Hospitality
Restaurants, hotels, wellness spaces and customer-facing environments where timing, presentation and function matter.

Retail
Commercial spaces that need practical fit-outs, refurbishments and repairs with minimal disruption.

Residential
Home improvements, extensions, kitchens, bathrooms and general property upgrades.

Commercial property and landlords
Maintenance, compliance support, fire protection, repairs and refurbishment.

For businesses like ours, understanding the realities of operating during construction is invaluable. Time, cleanliness, safety, and communication are all critical.

Security, trust and moving forward

After the incident at Asiatic Highbury, our priority was clear: restore safety, security, and calm for our guests and team.

Rellish restored the physical space, while our CCTV, reporting processes, and internal security procedures supported the broader follow-up.

We have full confidence in the investigation process and remain focused on maintaining a safe, professional environment for all who visit Asiatic.

Structural integrity involves more than wood, glass, locks, and wiring; it also provides peace of mind. When the building feels secure, the team can work confidently, and guests can enjoy a calm environment.

The verdict: security through craftsmanship

If you are a business owner in N1, a landlord in Angel, or planning a commercial fit-out in London, Rellish UK is a practical and reliable choice.

They offer a 12-month warranty on their work, but what stood out most was their responsiveness, clear communication, and prompt action when it mattered.

At Asiatic Highbury, 262 Upper Street, their support enabled us to reopen quickly after the March incident and restore the studio to a safe, operational condition.

In a city where businesses often rely on anonymous online services, it is reassuring to work with professionals who arrive promptly, assess the problem, and complete the work properly.

Let’s talk

If you need a team experienced in commercial fit-out, emergency repair, facilities management, and the practical needs of hospitality spaces, contact Rellish FM Limited.

For guests interested in how we shape the full treatment experience at Asiatic, our guide to massage frequency explains how regular Thai massage, deep tissue massage or back and shoulder treatments can become part of a realistic wellbeing routine.

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